1 /5 Roger Gordon: In 40 years of doing business, I have never had a worse banking experience than doing business with the Titusville branch of PNC. No one can make even the simplest of decisions locally. Most business banking issues are referred to an 800 number. Merchant services rep clueless regarding setup of account. Fees are off the charts. If you are a small business, run as fast as you can from here.