Lendmark Financial Services LLC - Washington Cassie Stewart: The customer service at this establishment is unacceptable. They treat customers with complete disrespect, making the experience unbearable. I endured 40 minutes of traffic just to arrive, only to face a frustrating paperwork process. After 20 minutes, I needed to use the restroom, but they inappropriately refused me access, treating me as if I were insignificant. This needs to change.