Cotton On Park City Center - Lancaster (PA)

1 /5 Jason Crawford: My daughter and her friend were shopping in the mall and stopped in this store. While there she needed to adjust her shorts. Autumn the manager then accused them of stealing. When my daughter tried to explain she was fixing her shorts Autumn called security and made them leave the store. Completely uncalled for. I went in to confront Autumn and made her apologize to the girls which she did! She was clearly trying to scare them. There are plenty of other stores at park city that do not treat teenage girls like criminals. Autumn claimed she was just doing her job! You need to go back to training Autumn! Security was professional - Autumn was not.

1 /5 Ana Snowden: I’d never been to this store before. One of the employees was very rude when I asked a question I almost just said never mind and walked out. The employees just talk amongst themselves and don’t acknowledge you but after the encounter with the one i’m not sure I would want them to talk to me. I bought the item but I honestly might just return it. It was overpriced anyway. I understand working in retail sucks but if you’re going to have an attitude and act like it’s so terrible to do your job, maybe it’s not for you. I’ve had great experiences with other workers in other stores in this mall but not here. I never leave reviews but I will not be coming back.

1 /5 Jillian Preniczky: Definitely overpriced when stuff is not on clearance. Never have enough sizes. Employees are always rude and snap back at any questions you have.

2 /5 bryna freeman: The fitting room is never open every time Im there. I would have made a purchase if I could try things on.