Wingstop - New Castle (PA)

1 /5 Randi Skoog: Just prefacing that this is no hate towards any of the employees, but unless they were lying to me, according to new company policy, if they happen to mess up your order, they are no longer obligated to replace your food. They have been instructed to, instead of making you new chicken, to simply cover whatever you received with whatever you ordered, so if you ordered a dry rub and somehow received barbeque, they will just throw the barbeque chicken you received into the dry rub and hand it to you. Frankly ridiculous considering the price of what youre paying for.

5 /5 James J: My wings were cooked perfectly with plenty of sauce. Austin was very friendly at the counter. Great experience today

4 /5 Rob G: Great wings and fries. Both were hot, fresh, and tasted really good! The restaurant inside is rather small and compact. All in all, I was pleased.

1 /5 Camilla Clark: This store is ridiculous. Came in for a door dash order and the workers have no manager to open register, shut down door dash order take orders in store. They have young kids working with no one in charge to help them. These poor kids are left here to deal with the backlash of turning customers away and have no one to direct the angry customers to. I have never seen an establishment ran in such a manner. For future customers please be patient with the workers as it is not their fault and I’m sure they don’t get paid enough to deal with all this nonsense.

5 /5 Daniel Jones: Wingstop is always amazing — the wings are crispy, flavorful, and cooked to perfection every time. The fries and ranch are unbeatable and make the meal complete. The staff is friendly, and the service is always fast and reliable. Every visit is a great experience full of good food and good vibes!