Applebees Grill + Bar - New Castle (PA)

1 /5 Benjimin Loesch: I stopped ordering from here because of how appalling the delivery was becoming. Our order would get mixed up, certain meals would taste like other things- we stopped eating there for 2 months but the new OM Cheese Burger came out and my partner wanted to try it... The cheese sauce was unmelted preshredded cheese in a white sauce that tasted like watered down mayo. They also added all the normal toppings to it when specified not to. I ordered the quesadilla salad (with no cheese, which Ive done before and they removed it off the salad) but this time the quesadillas had no cheese either? Why would you send me a bunch of toasted tortillas with nothing on it? I didnt get a picture because I was too baffled by the cooks decision to send that in an order. And why does everything taste like someone held a pickle before assembling everything? Cross contamination? Please wash your hands?? Come on. I give up on this location.

2 /5 Raphael Pinto: Worst first impression. Olympic-level wait times. This is my first time at this Applebee’s and I’m writing this review while still sitting at my table waiting for my food — that should already tell you everything you need to know. I’ve been here close to 30 minutes and the only thing that’s touched this table is two waters. That’s it. There are a few groups seated, but nowhere near enough to justify this kind of delay. The explanation I got? “There’s a table of 18 people that ordered before you.” Okay… and? This restaurant is built to hold at least 100 people, and most of the place is basically empty. So who exactly is the kitchen overwhelmed by — ghosts? What makes this even funnier (in a painfully ironic way) is that while waiting, I started reading the reviews… and someone named Anthony posted FIVE HOURS AGO describing the exact same experience, during an even slower time of day. So this isn’t a one-off — this is apparently an all-day event. If you enjoy: • Long waits • Zero updates • Wondering if your food exists • Questioning your life choices Then this is the place for you. Unfortunately, there aren’t many restaurants open at this hour, so I’m stuck waiting it out — but I definitely won’t be coming back. Unacceptable service, terrible first impression, and absolutely not worth the wait. Consider this your warning: plan for water… and a LOT of patience. UPDATE: Food finally arrived. To be fair, the flavours were actually good, which almost makes this more frustrating. Unfortunately, the food was cold — which strongly suggests it had been sitting around for a while before being brought out. Also worth mentioning: the appetizers arrived at the exact same time as the entrées, completely defeating the purpose of ordering appetizers in the first place. If I wanted everything dumped on the table at once, I would’ve just ordered a sampler platter and called it a day. Good flavours don’t make up for cold food, poor timing, and excessive wait times. This place needs serious work on pacing and basic service execution.

5 /5 Jftravels: Food and service here was great!

5 /5 David Sellers: Dina was an awesome bartender.. was greeted by the manager Sam who was also very amazing. Was treated like family at this location.

4 /5 zachary ganoe: So we arrived a little later in the night, so service was slow with the amount of folks in the restaurant. However, our server was very polite and as helpful as she could be. She ensured that the kids received their food once it was done instead of waiting on the whole order. Those of you with kids know the troubles of hungry kiddo. All in all worth every bit of the visit!