3 /5 Katie: This was my first visit, and the restaurant had a fine atmosphere. The waitress was friendly, polite, and attentive at the start, though her presence faded as the meal progressed, and we didnt see her much until the end. However, the food was good. I tried the Fairlane burger and disco fries, and both were tasty. Unfortunately, they forgot the onions on the burger.
Update 7 months later...
This was my second visit after about 7 months. I was curious to see if anything had improved since my last time here. The most noticeable change was that the waitress was much more attentive than before definitely a step up in service!
Unfortunately, the food experience didn’t follow suit. I ordered the baked macaroni and cheese. After just one bite, I noticed an odd taste (portion is small) but I couldnt tell if it was the cheese or just a complete lack of seasoning, but either way, it was disappointing. The onion rings weren’t any better they also lacked seasoning, or maybe it was the breading that threw them off. Either way, they were bland.
It was also my first time trying the salad bar, and that came with its own issues. For starters, nothing was labeled except the sauces, which made it hard to tell what you were even grabbing. But what really turned me off were the plates many of them were either visibly dirty, had food stuck on them, or were still wet as if they had just come out of a rushed rinse. I had to go through several before finding one that was even usable. That’s not something you want to deal with at a self-serve station. It honestly made me question the cleanliness of the rest of the setup.
There were a couple of redeeming items. The ranch fries were actually pretty good crispy, seasoned well, and definitely the best thing I had (you can customize the cheese and we got the cheese sauce). I also tried the chocolate a la mode cake, which had potential, but again, there were problems. The ice cream on top was freezer-burnt, the icing on the cake was hard, and the cake itself tasted a bit off when eaten on its own.
Overall, the service was better, but the food and cleanliness left a lot to be desired. I really wanted to enjoy this visit more than my last, but aside from a few okay items, the experience didn’t improve much.
