1 /5 Vee G.: Store manager, Regan, called the police on my sister, accused her of stealing, and had her placed in handcuffs while shopping. My sister is a frequent shopper at UO, has spent thousands of dollars at the store over the years, and had simply come to the south side location to exchange an item that she had tags & receipt for. She was accused of putting merchandise in her bag and was detained even though she had proof of purchase. My sister called me in tears due to the embarrassment and harassment she experienced. We will absolutely never be shopping at Urban Outfitters again and will be taking the necessary steps to rectify the situation. Regan should be absolutely ashamed of the way she unjustly treated my sister who would absolutely never steal anything, ever!!
