3 /5 Michelle Murry: Ive been shopping there for years despite any negative connotations there may be about the store or franchise. Theres generally a great selection or great prices it just depends on your style. The problem lies with some of the staff and their attitudes. Generally, Ive dealt with some of most lovely people with great spirits, that are professional and are helpful between the old store at the East Mall and Kline. As of late with certain manager(s), very rude and dismissive. I have the feeling if they were in a majority white area, (he/she) wouldnt behavior in the manner that they do. I understand they have to deal with certain poor behaviors on the daily but you dont take it out on or stereotypes others that come in the store. You never know if someone could be a secret shopper or district manager. There is a lovely, manager thats very, hardworking, helpful and friendly. Shes under appreciated. I wish her and appreciate the kindness she has shown. ❤️