2 /5 Cass: Jospeh’s is my go to everyday store for meats, bakery items or quick dinners. I’m in there non stop even 2x a day sometimes. I placed a bakery cake order for my child’s birthday, was super specific on the theme and what I wanted of course. I called to add something on to the order and gave details and to confirm they could do it, they said yes. I get my order and it’s not even in the same zip code as what I ordered, I called that night to confirm my additional order was correct because I was disappointed with what I got and felt screwed, I was so disappointed I ran to GE to get new cupcakes. When I called and spoke to the owner he was very dismissive and didn’t show any empathy towards the mess up, instead I was met with “it’s a busy time
of year and my ladies in the bakery are making thousands of items and i’m surprised they are still standing” while I have compassion towards that and can understand I still paid for a service $60 to be exact to get something I didn’t ask for, If you’re that swamped I suppose you shouldn’t of taken my order to begin with. I will no longer come back since my order wasn’t an importance to your business.
