2 /5 Kira Heckman: JCPenney Beauty’s associates cannot handle confrontation respectfully, or professionally. My friends and I came in to use a gift card I had received, and were met with extreme disrespect and childish actions from women who were too old to be acting so pettily. My friend’s boyfriend threw away an empty can in a trash bin located in the store and was berated for it. His girlfriend removed the can after being told it couldn’t be disposed of there, and the associate went off even though the issue was being handled. After they left the store and I entered to browse, said associate continued to follow us and continuously mock and complain about the interaction even though we had nothing to do with it. They proceeded to treat our group poorly until I checked out and left.




