JCPenney - Harrisburg (PA)

2 /5 Cash M: I want to start off by saying I am a JCP fan! However, this location has gone downhill and has been run down for some time now. The dressing rooms are disgusting!!! I can’t imagine it’s ever seen a vacuum. The staff were friendly and helpful as always. Management should be demoted for allowing the rooms to look like this REGULARLY. That falls under their scope to inspect as well as the owners. This has been a complaint of mine for some time now but I’m finally voicing it because I usually have just turned around and avoided them. I didn’t have that luxury this visit. Keeping a clean space for your customers to shop and try on clothing shows that you respect us as clientele and that you value your investment. I’m not convinced that you share that sentiment!

1 /5 Meg Johnson: There was a kids craft today, advertised from 11-12 for Lego kits. We arrived at 11:02 and they said that the Lego kits were put out at 10 and all gone by 10:30. If it is advertised at starting at 11, they should put them out at 11. Our children were very upset because they were excited for the Lego craft. Multiple families came in after us, all disappointed as well. If they were putting them out at 10, that’s what should have been advertised. Very disappointed in JCP.

5 /5 PrettyNFlawed: Leaving this review for the portrait side of JCPenny. Reyann was AMAZING!!! My sister & I went in today for pics and we had a ball. Reyann’s customer service was TOP TIER. 10/10 Recommend this studio.

4 /5 Kaye Weiss: Nice store, very clean and well laid out. The Misses and the Womens areas in the store are not labeled as well as the Petite and Junior areas were. Checkout could not have been better. I had an associate offer to me help while I was shopping. She told me of a sale area which I would not have visited had she not told me. I got a beautiful top for only $5 there!

4 /5 Kevin Lansberry: Nice JC Pennys store. Has a salon and a Sephora section inside. All the normal areas and departments. Friendly staff that work inside. Plenty of parking and plenty of other stores in this shopping complex.