Broadway Ernies Transmission - Farrell (PA)

1 /5 Luke Lingenfelter: Absolutely terrible service a customer service turn around time he seems to a good a job at. Took Mark an automatic 350 to pair up with a Pontiac 400 getting built by my engine builder. Told Mark to contact the builder gave him his contact info so he knows what stall to put in my transmission. He didn’t contact the builder at all took it upon himself to put whatever stall converter of his choice in. Upon asking him what stall he put in it he couldn’t give me an answer so I had to do my own homework and take the stall converter back to mark and try to get a refund. I would steer clear of this guy if you want my opinion. He also doesn’t answer his phone for his place of business you have to catch him at the shop.

1 /5 Phoebe Green: Customer service is terrible , I called inquiring services for my vehicle and he asking me questions like I’m a mechanic. He has a terrible attitude and hung up on me ! Wouldn’t recommend sending anyone there for service.

5 /5 Victoria Cripps-Sauer: Took car to Mark and got same day service - he gave me different repair options and had me back on the road in just a couple hours - can’t even begin to say how grateful I am. Thank you Mark!

5 /5 John B: Had an emergency away from home when the rear differential went out on my car. When I arrived at his shop riding in the tow truck I met Ernie who was professional, courteous and a pleasure to deal with. He even offered me a bottle of cold water since it was a hot day. He provided options for the repair with estimates, and gave me a reasonable time line to complete the work. The car was ready a day early and the final cost was less than expected which was a pleasant surprise. Very customer service oriented.