1 /5 NY: Im hoping it was just bad staff. Asked for a buffalo chicken wrap with ranch on the side, smother the chicken/wrap in hot sauce with lettuce and tomato. Came smothered in ranch, no hot sauce. The bartender said the cook said he put the hot/buffalo sauce on it, but she could clearly see it wasnt there - I even unwrapped it for her to see, she was still in denial. She messed up the entire order and seemed to blame it on the kitchen. I get its busy, but people go out to dinner for service. If you see the food is messed up, especially as someone who works for tips, it would be common sense not to bring it out and ask your team to fix it. The bartender just refused to acknowledge the mix up and just blamed the kitchen staff. If I had ordered a chicken sandwich and they had a burger ready, she probably would have still served it to me. Also asked for extra hot sauce on the side and celery - recieved neither. I had one more thing to ask....mind you, if she had been attentive it would have been one order/ask, we asked for a side of hot garlic. It was luke warm, no garlic, tbh it tasted like BBQ mixed with hot sauce. Again, asked her if it was garlic hot, and she again blamed the staff and assured me "he" said it was hot garlic. Place is strange, and there was a box of Franzia in the fridge (hopefully for sangria and not an actual glass of wine - those boxes bloat, not good). Place has zero accountability.