Sweat Fitness - Philadelphia (PA)

5 /5 emily hoffman: Personal trainer visiting south philly here. I went to sweat a few times during my visit, I can’t say enough good things about it, if you just want a gym where you can bang out a workout without a scene? Flashing lights, and pounding music, you just want to go in, and workout. This is your place. There was no waiting for equipment. Plenty of dumbbells, kettlebells, barbells, and machines. A solid gym, no frills and no party. A gym. Period. Definitely looking forward to my next south Philly visit now that I know sweat is there!

1 /5 Hannah Nye: You should NEVER become a member here as they’re extremely predatory. This gym will tell you it’s easy to cancel then make it impossible. My boyfriend got a membership here and we knew we would be moving in less than a year, but they ensured him in person that it would be easy to cancel anytime with a simple proof of the changed address. So, a few months ago my bf and I moved out of Philly and we tried to cancel his membership. He sent them a copy of our new lease (which they listed as sufficient proof of changed address to cancel). Apparently the lease isn’t good enough, because they rejected it as proof of a change of address! We have been going back and forth with their abysmal customer service team, sending different documentation as attempts at proving that we moved across the state and they continue to charge him $51 per month. It has now been 3 months of trying, because we moved in August. At this point I want to contact a lawyer or cancel my credit card. Just don’t do it. Join fitness works instead. I used to be a member there and I cancelled no questions asked when I moved, plus they have more amenities for cheaper. I’m convinced that if you died you would still be charged by Sweat Fitness. If you get injured and can’t work out? too bad. If you simply don’t want to have a gym membership here? You should have thought of that. Just. Don’t. It doesn’t matter if it’s the nicest gym in the city (it’s not). You’re going to want to cancel one day, and you won’t be able to.

1 /5 Leah: What is going on with the gym contract? Trying to join a different gym on passyunk that isn’t city fitness but the shady contract situation sounds bizarre. If i can join this gym without the shady contract I would… Edit: seeing your reply to Mary’s review that the shady contract is standard practice..it is not. I’ve been a member of countless gyms and worked at gyms myself and having an impossible contract is not normal for a gym.

1 /5 Caroline Udell: The only good thing I can say is the actual gym employees are very nice. But dealing with Sweats administrative side and billing company (ABC Fitness Solutions) has been an awful experience. They have harassed me with robocalls for months after cancelling my membership and have ignored my legal request that all communication be done in writing. I wouldnt suggest signing any contract with this gym if they continue working with this billing company.

2 /5 Mary Mahar: The staff at this facility have been helpful and I enjoyed the gym, but Sweat Fitness and ABC fitness solutions have the worst cancellation policies I’ve encountered. Before joining this gym I was hesitant because of reviews about how difficult canceling the membership is, but I was assured by the staff it wouldn’t be a problem and that it was an easy process. I am moving cross country and have been trying for weeks to cancel. In order to begin the cancellation process, you have to call the gym at the right time to talk to the manager, who then contacts ABC Fitness Solutions, who then contact you... In order to cancel due to moving, you have to move at LEAST 25 miles away from any sweat facility, provide proof of your move via lease or utilities statement, and be charged a 10% administrative fee… I have been a member of many gyms in my life and I’ve never experienced any contract this invasive or bizarre. I can’t imagine how difficult canceling the membership is in other circumstances. Asking for a copy of someone’s lease to cancel a membership is very strange.