4 /5 Kristine Csicsek: Usually the staff is very friendly and helpful. I say usually because I have had a few incidents of concern. The staff members were inconsiderate of my needs and were very unprofessional. However, it seems that the professionalism has improved over the last 6 months. I dont know the new location, but the old one was clean and comfortable (a little warm in the summer due to abundant sunshine streaming through windows, which was nice to view, it just made the office a little warm for the staff.) I am looking forward to seeing the new establishment. I am hoping this credit union will have an ATM available so that I dont have to keep paying fees to withdraw my money.