Family First FCU - New Castle (PA)

2 /5 Trixie Jerboa: The staff is extremely friendly but their dependency is extremely poor. The balance of your account is delayed by days, if you have a debit card it doesnt work on holidays and most of the time they freeze your debit card if you try using it out of town.

5 /5 Sandy Anderson: I have been with this credit union over 20 yrs. I even moved to Pittsburgh and kept my accounts. The ladies are always polite, even when I lock myself out of my account.

5 /5 thomas seaburn: I have had this bank for years and the customer service and the people that work there are amazing. I recommend them to everyone because not only are they great people to talk to they have become like a family to me. They all greet you by your first name and make it a great environment to walk into.

5 /5 Randy Callen: I’ve just got an auto loan through Family First and Joanne has been wonderful to deal with. She was so helpful and accommodating. They also have the best rates around.

4 /5 Loreli Gavroy: We banked with Family 1 st for over 20 years . They keep close watch on your transactions. And stand beside you if theres a problem. They are professional, and educated.