Talbots - Bethlehem (PA)

1 /5 Jenny: Disappointing experience to say the least. After searching online for petite sweater dresses, I decided to visit Talbots on Bath Pike to know what would feel nice and fit me well. After being helped into a fitting room with several neutral pieces, I tried on everything and decided against all. I got dressed and departed with my coat on and sweater draped over my arm. Immediately one of the women went into the fitting room and I thought "as she should, to retrieve all the items Id just tried on." I tried not to make anything out of the second lady b lining towards the front table and circling me. I tried to gather my words when she asked if things worked out and I said no. But I was disappointed when she followed up with "What about that?" gesturing to the sweater I wore in and left off so I wouldnt be too hot under my puffer coat. I promptly showed her the tag of a different store and opened my coat to show my t-shirt. She said "You wore that in? It looks like something we carry." SMH Nevermind the implication that I was blatantly walking out with a stolen item for all to see. I went in looking for quality of which I did not find. What I found was overpriced garments that made me feel as if Id suffocate because of the itchy materials. What I got was to watch an employee embarrass herself while ignorantly engaging me and causing an embarrassing experience; and she could attest that in spite of this I continued to graciously carryon the conversation she started. Conclusion: I came in with money to spend not trying to steal ugly clothes & in the future I certainly wont spend a penny in Talbots.

1 /5 dawna andrew: Great employees. I was very disappointed to learn Bethlehem Talbots no longer carry Plus sizes unless they come in as a return.

1 /5 Caitlyn S: I went to this location today to return something with my mother, and it was a terrible experience. The worker who helped us, which by the receipt I found out was Anna, was extremely rude. She was talking to my mother as if she were a child and was not a good representation of the store. One specific action of hers that really stood out to me was when she was asked a question by my mother she stood there and shrugged her shoulders. Shrugged. Her. Shoulders. After doing so she gave no other option or help. Let me just add, during the whole 5 minute interaction, she had an awful scowl on her face. Completely unprofessional and miserable. As someone who also works in retail, I could never imagine treating customers this way. Personally, I think Anna should know better than to treat customers this way at her age. Talbots, please hire better employees.

1 /5 Fallon Ingram: i had an incredibly disappointing experience in this store today. i went to do a return for my grandmother who has shopped here forever, not that this should have an impact on the way they treat their customers. the cashier was extremely rude to me throughout our entire 2 minute exchange. i came in 10 minutes before they closed, which i know is sometimes annoying, but i came in telling her that i just had a quick return and knew it would only take a few minutes. she continued to check her watch and act annoyed that i was there to begin with and then closed our exchange with yet another rude comment about how they closed at 5, even though i was on my way out and in the car at 4:53. because of this experience alone, i will only ever shop online or at another location. as someone who works in customer relations, i was appalled. i have never let it be known that i am annoyed with a customer or that i have better places to be.

5 /5 jayne harrison: I love the Talbots petite range, especially when the whole store is 40% off! Good selection, great quality. Sizes can be hit or miss, I take two sizes into the fitting room and buy what fits. Who cares about the number? Staff are helpful and always offer to order in your size if what you want isnt available. Recommended.