Old Navy - Erie (PA)

1 /5 Keylee: November 30th 2025. While standing in line at the check out, a woman was standing behind the counter with a full stack of new with tags jeans that did not sell.. cutting them with scissors and ripping them up to the waist then putting them in the trash… seriously!!! THIS is your “effort for sustainability” so instead of donating them to people in need or even selling them for $1… you shrewd them into pieces and throw them away so people can’t get the out of the dumpster. Unreal! I’ll never shop with the company’s anything again! Not even trying to hide it by doing it in the back room. Nope !! Instead at the check out… while people are spending their hard earned money on your merchandise.. spreading and growing in the trash what didn’t sell in time!!!

4 /5 Curtis: Would be a 5 star except everytime I go to checkout theres only 1 cashier with a line that builds up when theres several other employees around the store. Ive waited 20 minutes with 2 people in front of me before. Thats my only complaint

1 /5 Fred Gee: The red headed one tooth Manager is very rude and not a customer friendly person . A person like this gives the store a bad name and upsets the customers to the point its not worth dealing with a person like . You really need to get a manger that is people friendly and not rude . If she hates her job that much she should just leave

1 /5 Christine Willey: I just spent 20 minutes in line at your Erie store. There was 1 cashier waiting on customers and two others seemingly doing something with the computer while 7 people waited in . There was no apology for our wait and then to top it off they were out of bags. This is unsatisfactory customer service and your employees were not fazed one bit .

5 /5 Cathy McElhinny: It is a typical Old Navy Store. Clean with a great selection. I stopped to return part of an online order. Quick and efficient cashiers.