Maurices - Muncy (PA)

5 /5 Shanna Kimmons: This store is so amazing! The employees were so helpful. They asked what I was shopping for and made suggestions. I went to the dressing room and they helped me by brining different sizes when items didn’t fit like I wanted. They girl even grabbed a shirt from the back that wasn’t out on display yet that looked more my style. I always come out with more stuff than I intended to by but this makes shopping so much more fun and manageable. 10/10 would definitely recommend!

1 /5 E. Norma Stitts: I have been on this earth for eighty years, and I have learned a thing or two about manners and kindness, which is why I feel compelled to share this experience. The store manager— I believe her name is Caitlyn— was most unpleasant. I got her name from another clerk. I use a walker and had difficulty opening the door to the store, and not once did anyone offer assistance. She stood there and watched me struggle, which I found deeply upsetting and unnecessary. When I finally made it inside, I was immediately overwhelmed with questions, all while being subjected to a very strong odor of what smelled like skunk. The smell was so overpowering that I had to pause between her sentences just to catch my breath. Instead of allowing me a moment of peace, she continued to barrage me with questions. I eventually managed to move away from her, which seemed to irritate her greatly. It was quite clear that her focus was on making a sale rather than showing genuine care or respect for her customers. I will say that the rest of the staff was lovely. A young woman named Rochelle assisted me at checkout, and she was an absolute delight. Unfortunately, due to the manager’s behavior, I do not believe I will ever return to this location. Or any others. It was a truly unpleasant experience, and if I could give zero stars, I most certainly would.

1 /5 K Shaffer: This place is just so awful. I went here a few months ago and walked as close as the first rack, and someone asks me if I need help. I politely said no thank you. I didnt yet move from that spot and another girl, acting like lthe snotty HBIC, walks over and rapid fires questions at me like a toddler. Why am I shoppng? For what occassion? Where do I work? What do I do? She was very rude and cut me off while speaking. You think by forcing me to engage you, that you will make a sale???? She diidnt give off genuine "I want to help vibes." Its like she just wanted to know why I was in "her" store. It was so unbelievably insensitive. Regardless, I was still nice to her!!! But she must not have liked that I sent her away, so they sent someone else over. 3 people at one rack in like 5 minutes?!!?! Leave people alone!!!! If I need the "expertise" of a minimum wage sales associate, I will seek you out. But you look nothing more than like pestulant children trying to make a sale. Your clothes will sell themselves. I decided to wait 3 months before returning. Let me tell you.....I get to the first rack. The same volatile girl came over. Trying to force me to engage her. This time I was the one who cut her off twice. Because she doesnt take no for an answer. She looked like a pissed off toddler and walked away. I had to HURRY and grab things fast before I could get attacked again. I walked over to the unattended dressing room area. There was only one other shopperr using a room. All the other doors were open so I just went in to one. Seconds later, Im topless and vulnerable, and some woman runs into the area shouting at me. Trying to make me yell back my name to give her to display on the door and to go shop for me. It felt liike I was a mother who couldnt get a second alone in the bathroom. I didnt respond, so she tried again!!! I dont speak to strangers while Im naked. Its best practice. So I got dressed and left. I dont know what your M.O. is but not everyone who steps foot into your store wants styled by Gen Zers who were never taught how to "people." You all are treating this place like a damned circus. Believe it or not, some people know what they want without you telling them. And as a side note, let me remind you, that not every woman loves shopping. Some women hate their bodies and cant fit anything. For some women this is a painful experience. And we do not need endlessly harassed. I encourage you to have some sensitivity and people skills and learn how to genuinely listen. Now this will be two sales you missed out on. I usually give three chancss, but not this time. I will tell everyone to run.