American Eagle - Whitehall Township (PA)

5 /5 Candace Maxwell: Amazing customer service and staff was so kind! Our order was shipped to wrong address last month and the ladies we so helpful in getting my daughter her items. So grateful!

5 /5 Joanne Oswald: I visited this store yesterday for the first time and was greeted by staff. I had to do a return from an online purchase. The manager Jamie was so kind. I was able to exchange the jeans for what I was originally looking for. I was really impressed on how nice and welcoming he was. I am looking forward to going back and purchasing some sweaters. I just might have found my new favorite clothing store. I am usually a hand-me down type of person, it feels good to shop at a high quality store. I will be back! Thanks staff!

5 /5 Rocio Hernandez: Went in to trade 2 pair of jeans and the 2 young ladies where super awesome no problems at all definitely going back to this store they made me feel like family upon the way the treated me.

1 /5 Patricia Ferreri: Shopped in Whitehall, PA store today at approximately 12:30. Absolutely no customer service. Was not greeted or offered help. When I asked for fitting room to be unlocked was told “give me a minute”. Then told “whatever you don’t want just chuck here”. Came out in my stocking feet to get a different size and still no offer of help. What may have been the Supervisor behind counter was more involved in what might have been filling orders. Whole experience disgraceful and I am a retail executive myself. Would never return to this location. When you recently reopened this store after renovation you forgot the customer service coaching moment.

3 /5 Mike Desanto: Name brand store in the lehigh valley mall. Good location. Prices somewhat reasonable. Not my brand. But a busy store.