3 /5 Jeff Pelurie: Attempted to dine on 11/8.
Had some really bad service at the bar.
I do dine her enough that I am familiar with a few employees and have met customers on many occasions who are regulars. The bartender who did not promptly acknowledge my wife and I, was concerned about the drink orders... after waiting she told us that she was going to complete a large order for a group who came in after my wife & I had ordered, already waiting while the bartender finished other orders first...so we waited a bit more.
Had to ask for menus, we got one?!
The unsweetened tea was ordered with packets of sugar, but had to ask again and then ask for a spoon while we wait as drinks are made for others....The Bartender that normally serves us was in house, when my wife walked in we thought it would be another wonderful night, however she was not manning the bar and this was a disappointment.
The bar was not packed and the dining room was not full but it was right before 5pm.
I am ok with the bartender being busy and a bit jammed up but do not ignore me and then do not prioritize me behind others who had not waited as long.
I paid the bar tab for the two drinks and left without being able to order appetizers or dinner......The bartender simply did not care and simply could not notice our disappointment, so we will give Rocco & Annas a break for a while.
My wife and I celebrated our 36th wedding anniversary at Rocco & Annas.
The Martini my wife had was excellent, I was served an IPA from Root Down Brewery of Phoenixville which was tasty.
Every bite of food was delicious, my wife enjoyed the Gluten Free Shells
Our waitress Hanna was wonderful.
The restaurant was cozy, quaint and most of all it was CLEAN which means more to me than the price, quality, quantity of food.
Of course i will be back!