1 /5 Elaine Shellito: I hate to write this review but our whole experience almost from beginning to end was just one mistake after another.
Ill say our waistress who must have been training did try to keep her composure and stay professional.
Several of the mistakes we didnt bring to her attention as we just felt bad.
Steaks brought out with wrong sides and not cooked how we asked. Well done rather than rare.
All five of us were missing our 2nd side dish.
One meal didnt have the correct 1st side dish.
Tried to correct the steak mishap and end then brought out the wrong type of steak.
Third times a charm right? Nope the 3rd steak was SUPER rare when it should have been medium rare. We just asked for a box to take it to go. At this point we didnt want to go for a 4th time.
We were told that steak would be taken off our bill. It wasnt. The girl at the register was very dumb founded and stood there blankly telling us she didnt know what to do about it.
They did end up taking off the steak after the girl made a trip to the kitchen and chatted about it for a great length of time.
They offered 2 free desserts to the the 2 people that had their steaks messed up.
The wrong pop was brought out twice.
One drink was never refilled.
The meatloaf was raw. Pink on the inside. I dont think its intended that way.
While we could tell they were struggling and did their best to attempt to be polite, we still felt they didnt really seem sincere about it.
We remained calm and told them it was all okay.
I didnt want to ruin anyones night or make them feel bad.
However they can only learn by being told about their errors.
We have been there before for breakfast and no issues.
Again, not a horrific experience but not great either.
I would not come back for dinner but Id give them abother shot for breakfast.