1 /5 Isabel Criswell: We get there and are understanding that this place is perpetually understaffed. But three waitresses and a bartender for 40 tables seems reasonable considering they aren’t at max capacity.
We order food, my father and sister, Chicken Sandwiches, and I the chicken tender platter, which as a dinner comes with side salad and rolls.
They failed to inform me that they were out of stock of rolls, not when I ordered, not when my salad came out, but when my dinner came out. My chicken was undercooked and the breading was soggy.
My sister and father’s sandwiches came out overcooked and with no sauce on the sandwiches, not even mayo.
Each time we asked for something from the waitress, it was 10 minutes before she got back with what we asked for.
On the first occasion it was my rolls, the mayonnaise for the overly dry sandwiches, then my husband and sister asked for ranch for their chips.
She took 15 minutes after the ranch request, returned to the table without ranch and asked if we’d wanted the check.
We were taken aback and corrected her, asked for the ranch, and she was very much passive aggressive about it.
She gets back with the ranch another 10 minutes later and they’re blue cheese. I understand the mistake, but it’s a bigger issue that they aren’t properly labeled in the cooler.
We ask for take away boxes, again, another 10 minutes, we get them. But time comes to pay the bill, we wait 15 minutes and no one comes.
And I could excuse all of this if it were unreasonably busy. But there were three tables. That’s it. Not busy at all.
It takes us standing up for the waitress to get over to us and she had the gall to ask us if we wanted to tip 20%, 22%, or 30%.
0% was suitable.
After giving them the benefit of the doubt, I will not be returning and cannot recommend their service or food.