Casino Motel - Mt Pocono (PA)

1 /5 W S: Pulled in and immediately felt like I was being cast as “Victim #1” in a true crime reenactment. Nothing here feels safe — the door chain is too short to use, the curtains don’t close all the way (enjoy being on display!), and the front desk guy needed my ID twice because, I dunno, the voices weren’t done talking? Then some guy who clearly lives there starts asking when I’m leaving, like he’s checking if I’ll be gone long enough to borrow my organs. Meanwhile, the bed sheets looked like they survived a forensic investigation. Unless you enjoy sleeping fully clothed with one eye open and your car keys in hand, go literally anywhere else.

1 /5 Æ: I booked a room here for a few nights, as I was passing through town. Rates were reasonable and the pictures were decent but arriving was a totally different story. Front desk was a wife and husband and at first they were nice although the room absolutely reeked of weed. First issue was the key didnt work, electric lock. Thats fine. Husband came out and reprogrammed it with his phone and it worked. Security issue there and concerning. Upon entering, room was dingy to say the least. Dirty and the mattress was dirty. Floor was nice though. Idk. Curtains didnt close all the way, door was loose and theres a tiny chain lock. Absolutely not. Especially when the place looks seedy, my first thought was safety and it didnt even seem safe. Walls were dirty and dusty, leak stains up top. Towels in the bathroom didnt look fresh and the place was just shabby and the bed wasnt even comfortable and gross. I checked out that same night. Came back the next morning and the woman who was nice to me initially came out with an attitude after her husband came back to get her so I could get a receipt for my refund which was previously discussed the night before. She came out in a moo moo and no shoes, I guess they live back there?, told me no one called her and to take my paper work back and just gave me the nastiest attitude and disappeared behind the door. ??? New management sign is crazy because if this is it, good luck. I had put my key on the table and they didnt even ask or take them. Another lady came in to ask if they came out yet and I said yeah for a little. The husband came back out, at least he was nice, and I said, hey, just wanted to leave my key with you and not on the desk and he goes oh you couldve just left it in the room. ? Idk man. Thanks for the hospitality initially but what a weird and bizarre interaction and the lack of customer service and appearance is wild. Do not stay here.

3 /5 Adam Rei Siegel: Very nice staff but I believe you get what you pay for with the quality of the rooms.

1 /5 Maria Ginder: My family and I were here in April for the weekend. We booked a 2 bedroom on the website, when we arrived the place looked abandoned and creepy, and there was a lot of people living in there, and junk everywhere …etc. My boyfriend went to check us in and the lady at the front desk gave us a 1 bedroom, even though we told her that we paid for a 2 bedroom and even showed her, and still gave us a 1 bedroom and my child had to end up sleeping in the floor. We went to go get towels at night, and the lady at the front desk was asleep! VERY unprofessional. I forgot to add the door didn’t latch all the way. When we checked out after the weekend, we had trouble because the door was locked and we couldn’t get ahold of anyone!! this went on for about 20-30 minutes and a man was there before us trying to check in 30 minutes prior! The whole place was disgusting and gross