Mutual of Omaha® Advisors - Harrisburg - Harrisburg Sarigna A: If I could give 0 stars I would. Caitlin Pewitt the claims specialist is terrible. Has no telephone etiquette or sense of urgency when it comes to anything. She’s been terrible and has made this process much more lengthily than it should have been!!! It took me reaching out to her supervisor for her to finally return my phone call and still not be helpful one bit.