1 /5 Foodie In love: I also have had nothing but horrible experiences with this york office. I feel like they are all trained to be disrespectful, condescending and treat people like theyre stupid. Tone of voice, irritation when trying to ask questions and rude. They talk over you, yell at you, laugh at you, when youre just trying to understand. This York office is filled with arrogant people who act as if its their money youre trying to borrow. If Cathy still works there, never deal with her. Awful customer service. Nothing like being made fun of and embarrassed while trying to get thru hard times.