PenFed Credit Union - Scranton Mia Gumo: Save your time and bank with NavyFed. We PCS’d from Colorado to ROK and because the 2-step identification used our stateside numbers, we were unable to login. When we attempted to change the mobile numbers and information, we were told we had to upload multiple documents (most of which we did not have because of only having PCS’d recently). They would not allow us to access our funds during the hold as well. NavyFed was a click or a button and a simple call to get the process completed. Needless to say, we will no longer be banking with PenFed.