1 /5 Shawn Fike: The representative Tonya is incredibly rude, inconsistent and unprofessional. Right off the start when I called she told me I needed to be fast because she had other things to do. Informed me on 4 different situations that she would call me back and never did. Being turned down for a loan is perfectly fine when there is communication being had, however completely unacceptable on many regards. After being told from people who had used this branch before to avoid talking to Tonya I fully understand why now.