Bethlehem YMCA - Bethlehem (PA)

1 /5 Diane Fegley: We signed our son up for swim classes and were really hoping to support and become a part of this community fitness center. Unfortunately, there have been literally no upgrades despite the merger. Weve gone to the Quakertown and Upper Perk Ys and this can best be described as similar to a rundown prison. It is very sad that this is the best that the Y can offer our community and kids. Their leadership team really needs to look at the disparity between this and other facilities. That being said, the girls who do the swim lessons are very kind. Last night was our first opportunity to tour the facility since joining to sign up for swim lessons and we will be canceling our membership today. I did not feel safe in the womens locker room.

1 /5 Love You: They turned my 13 year old Son away because he no longer wanted his membership and just requested a day pass. Mind You You only pay for the month in advance, So its not like he OWED them anything just wanted to save his Money for his upcoming Birthday in a few days. Disgusted by whoever that Man was. Basically told a THIRTEEN year old "Its all business or No Business!! I wonder why he treated my Son like that? I have two guesses, But Thankfully I couldnt be there to ask him myself while his Mom was able to turn around and Gracefully handle it. Again Disgusting!!

2 /5 J: This was our go to childrens programming but since merging with rivers crossing, prices have increased substantially. Staff is generally good, except for a couple people who struggle, but the prices and the chaos surrounding billing is making this unsustainable for me.

1 /5 Dana Hagan: Had a birthday party here. I responded to all requests promptly and reconfirmed my booked party 3 times. When I arrived, they didnt have me in the system as a booked party. They double booked that party room/ gym. They claimed that it was because I didnt pay ahead. I had NO request for payment ahead of time. The instructor did a great job in accommodating us last minute. But we were put in a run down classroom and started 15 minutes late. Also, I was charged $100 more than quoted because the person setting every up didnt read my email about not being a member. Im writing this review to warn anyone doing a party with this Y.